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PRIVACY POLICY

Omega Store (https://omegastore.co.za) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make use of our services.

1. Information We Collect

When you use our website or purchase products, we may collect the following information:

  • Personal Information: Name, contact details (email address, phone number), billing and shipping addresses.
  • Payment Information: Payment card details are collected via secure payment processors.
  • Account Information: Username, password, and other information relevant to your user account.
  • Technical Information: IP address, browser type, device information, and cookies to help us improve user experience.
  • Order Information: Products purchased, order history, and communication records.

2. How We Use Your Information

The information we collect is used in the following ways:

  • To process your orders and deliver products.
  • To improve our services and website functionality.
  • To provide customer support and respond to your queries.
  • For marketing purposes, including newsletters, promotions, and remarketing (only if you have consented).
  • To comply with legal obligations and for fraud prevention.

3. Sharing Your Information

We will not sell or disclose your personal information to third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, delivery services) to assist us in providing our services.
  • Legal Compliance: If required by law, we may disclose your information to authorities or legal entities.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies to collect information and improve your browsing experience. These cookies help us:

  • Track your browsing behavior on our website.
  • Store your preferences for future visits.
  • Enable shopping cart and checkout functions.

You may choose to disable cookies in your browser settings, though this may affect the functionality of our website.

5. Security

Omega Store takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

6. Your Rights

As a user, you have the right to:

  • Access your personal data.
  • Request correction or deletion of your personal data.
  • Withdraw consent to data processing (where consent was provided).
  • Object to direct marketing practices.

To exercise any of these rights, please contact us at websales@omegastore.co.za

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Omega Store
Email: websales@omegastore.co.za
Phone: 064 850 6775
Address: 1 Carmyllie St, Brakpan, 1544